52 Responses to “Symantec sucks”

1. # Fred on November 18th, 2005 1:40 PM

   Hate that too. That's why I use AVG.

2. # dzjepp on November 18th, 2005 5:20 PM

   I agree. I will never install symantec products for that very reason. Their corporate mindset is just bad for home users. If you install ANY symantec product, well, good luck getting rid of it. It bloats your registry with thousands of entries. It puts hundreds if not thousands of files all over your windows install. In the common folders, in \Windows, in \Windows\System32, you name it. Even if you somehow manage to 'remove' a symantec product, it will NEVER wipe itself clean from your machine.

   Man I hate them so bad.

3. # Skrypnyk on November 18th, 2005 9:21 PM

   Symantec sucks now? Shit, where the hell have I been?

   I still use the symantec anitvirus program D=

4. # Silencer on November 19th, 2005 12:51 PM

   Symantec sucks because people allow them to suck by faithfully updating their damn subscription each year.

   I've seen the exact same situation with tens of thousands of files in quarantine you describe, and it's nothing shy of a nightmare to clean up the mess.

   The best way I have found correct this situation is booting to a CD with a file manager capable of handling NTFS. It's a LOT quicker than attempting the same from the booted volume.

5. # DjLizard on November 19th, 2005 7:32 PM

   No offense, but I find that pretty hard to believe. I assume you're referring to a WinPE CD, which should actually delete files slower, because of the missing magic caches and read-aheads present in a full installation of Windows. I will stand corrected if you can prove it, however!

6. # jimmsta on November 20th, 2005 9:42 PM

   I too, have seen this, on email servers... not the prettiest thing in the world. I contacted Symantec's support, and got the following response:

   You might want to consider setting more frequent purge options for
   those standalone machines. Here are the instructions for that:

   Before you modify the registry, make sure to back it up and make sure
   that you understand how to restore the registry if a problem occurs.
   For information about how to back up, restore, and edit the registry,
   refer to:

   Title: 'Backing up the Windows registry'
   Document ID: 199762382617

   >> Web URL: http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/199762382617?Open&src=ent_gold_nam

   HKEY_LOCAL_MACHINE\SOFTWARE\INTEL\LANDesk\VirusProtect6\CurrentVersion\Quarantine

   QuarantinePurgeEnabled set to 1
   QuarantinePurgeAgeLimit set to 1
   QuarantinePurgeFrequency set to 1

   Please let us know if we can be of further assistance to you.

   Ira Klein
   Symantec Technical Support

   I have to say.... this is NOT acceptable. Symantec AV has had this problem since v7.5, and now, in v10.0, this is the only way to fix it... nowhere on Symantec's site, is this issue ever mentioned.

7. # Kurohna on December 19th, 2005 2:28 PM

   My school uses Symantec Web Security, and all it does is block enjoyment sites, leaving violent game and porn sites open. I can't do anything without getting that pain in the ass orange screen!

8. # j0h on December 19th, 2005 4:47 PM

   well ..
   i have tested many virus proggys ...

   i was sick of norton too ...
   hoggin up a 3.4 pentium4 with 1 gig ram ..

   now i am running NOD32 since a while ...

   but geez does it rock ...

   planning on buying it ..

   :)>-:)>-

9. # DjLizard on December 19th, 2005 4:52 PM

   j0h, I edited your post (you should be able to figure out why if you notice what was deleted).

   Anyway, I hear NOD32 is good too, but I currently love avast!.

10. # YC on December 19th, 2005 11:30 PM

    NOD32 is really good =).

11. # Scan le Gentil on January 17th, 2006 5:58 AM

    How to configure quarantine folder other than C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine

    Thanks for any help

12. # Joe on January 27th, 2006 3:26 AM

    If you are careful and know what you are doing, you shouldn’t need any anti-virus and anti spyware software at all. I’ve been involved in web development for almost 9 years and have hardly ever had any spyware problems (the few I did get came with “Free” programs that I got from download.com before they started screening apps), and have never had a virus on my computer even without an anti-virus program.

    Just don’t open Emails or download software from any person/company that you don’t know and trust. Security applications from my experience generally use a good amount of system resources in order to keep your computer safe. However, if you are careful, you can do away with security applications (I have two computers that came with free McAfree or Symantic and I always uninstall them immediately) and get a noticeable performance boost (especially when starting up and shutting down).

    As for Symantec,, I completely agree that they make the worst programs ever.
    My best friend’s family had Norton on their computer for a good two years and were always having Viruses and Spyware mess up their computer and slow it to a standstill (one spyware check with Spybot S&D yielded over 100 spyware instances (not including bad cookies)). Infact, my friend and I have been very suspicious that there have been viruses made specifically for targeting Norton users.

    Anyways, to wrap the story up… After I installed a router for them that had a built-in hardware firewall, I urged my friend to uninstall Norton off of their computer and since that day (it’s been about a year to a year and a half) they have not had a single problem with any viruses, have had hardly any spyware problems, and have seen their computer’s performance increase by at least 100%. The only thing that has changed is that their computer no longer has Norton.

13. # EK on February 9th, 2006 4:07 PM

    This happened to me too. I have a Tablet PC, so it has a small 50 GB hardrive. I woke up in the morning and found that I had 1.4 MB of open space on my C drive. The Norton Quarantine folder has 30+ GB of crap in it. What a joke. I hit delete on the Quarantine folder and all its been running for the last 3 hours.

    I tried at first to just get remove the Norton Program. Yeah, that didn't work.
    Bad. Bad. Bad.

    If for some reason the deletion doesn't work (it's in safe mode now), I don't know what I'll do.

14. # DjLizard on February 9th, 2006 4:54 PM

    Get avast!, my friend :)
    (choose Custom and uncheck 'Skins' if you decide to install avast!)

15. # tma on June 20th, 2006 12:55 AM

    I just joined the symantec sucks club for the following reasons.

    I purchased Norton Systemworks 2006

    It is extrevely intrusive. Every freakin time I load my computer symantic loads and starts freakin scanning which slows my computer down and does not allow me to load other files until it is done scanning which can take up to 3-5 minutes on my brand new dell inspiron 6000 laptop!

    I tried to go to msconfig and uncheck it in the startup option. I it stopped for a while, but like the terminator it came back. This time I could not get rid of it.

    I called tech support. Spent 45 freakin minutes on the phone with this guy and him screwing up my configuration (thank god for goback).

    I asked them why don't they have a simple option to turn the autoscan feature off. He said that all the norton systems are created with the auto scan.

    It like Symantic is trying to incorporate themeselves into the fabric of your operating system like Microsoft Windows.

    I need to find a good substitue quick!

16. # DjLizard on June 20th, 2006 4:57 PM

    http://avast.com

    Home Edition is free, catches spyware too, etc.
    When installing, click Custom, and then uncheck Skins. Only then will it be good (the skins are atrocious, what a stupid idea).

17. # andy on July 17th, 2006 1:42 PM

    Symantec's products ARE a virus except you get a receipt for it.
    Bigger is not always better. Norton has taken over my pc. It's so bad now that I can't even use their own website for support. Autofix and Uninstall just lock up just like almost everything else Norton does. It's so big it's just eating up ram. I have had to uninstall and install multiple times since buying it and now it's freaking out becacuse it's telling me that I have not actived or registered it yet. I am getting mulitpe instances of the same applications running and it won't let me close them. My hard drive has now started running 24 hours a day on some Norton wild goose chase.

    I am lucky in that I have a brother who I can hopefully help me to get rid of it once and for all. Once that is done I am going to find the address of the president/ CEO of the company and send him the CD's and user guides back.

    Absolutely fed up. I am in the middle of a job search and between losing time and energy fighting with this and it locking up other crucial programs such as MS word it could cost me a job opportunity!!!

18. # mtx1 on July 24th, 2006 4:49 PM

    i am a computer tech and get calls (atleast 1-2 a day) reguarding norton products expecially the new NIS
    what a pile of sh**
    i think norton would be better off making virus's than a virus scanner since they are so good at taking up system resorces and making nothing work right
    just my 2 cents

19. # bay on July 25th, 2006 1:02 PM

    Symantec sucks! not knowing the availablity of other/ better antivirus programs, I just purchased NAV 2006 for one of the extra machines in our office. I paid for it but couldnt download because, in the process of trying to download I received a notice saying it was only compatible with certain service pack versions of Windows 2000 and XP. The machine in question has ME on it, so I couldnt even download or install. I wasted almost two hours in that process and I have been trying, unsuccessfully, since to get a refund (and wasting much more time). The techs sent me to their on line site for a refund but I have to get a letter of destruction, which is impossible because I was never able to download or instal, so they also sent me to customer service phone numbers which successively refer me to other numbers which eventually get back to the original number. The techies must have a good laugh watching people chase their numbers like rabid dogs chasing a tail. I am thoroughly fed up with Symantec's customer service. This company sucks big time and should be trashed soundly. Shame on them for acting so arrogantly and for abusing their customers so flagrantly. These people have clearly demonstrated that they are not worth investing in and their shareholders should know!

20. # Steve on August 16th, 2006 10:13 PM

    I can't decide what sucks more - SAV 10.x, the Symantec support search engine, or trying to get support for the product.

    I have learned that bludgeoning myself with rocks and frozen chickens is better than any of the above.

    Dante was remis in that he did not include as the deepest rung of hell the misfortune of being a systems administrator charged with supporting SAV for thousands of users.

    Oh, well - gotta go (whap) "ouch" (whap) ow (bonk) "yipe ....

    Steve

21. # JOHN on October 15th, 2006 2:28 PM

    I too have had it with Symantec, never again will I buy or use their products, customer no support, it's a laugh, outsourced to India, with perfect English, but lousy pronunciation, eh ! what, please speak up, and I never get the help I needed. Now they tell my my Norton Systemworks "has expired" buy a new one she said, Hey, this si mine, allow the registration/ key to work. I have been using Norton for years, since Dos and when Peter used to answer the phone himself. well Symantec, go to hell I say, you just lost another customer of long standing.

22. # Cindy on December 18th, 2006 2:46 PM

    My brother works for Symantec, and even I told him that Symantec product and support is the worst on the planet. He didn't care. I called the VP of tech support and complained, I was told to write a letter. I will NEVER buy or install a Symantec product for the rest of my life.

    Nice job Symantec, you saved money outsourcing support to India, but you lost a customer. the money you saved does not match the money you LOST!

23. # Steve on January 4th, 2007 10:57 PM

    Good work symantec I paid for gold support but really got $h1t for support

24. # Jonny V on January 10th, 2007 11:48 PM

    How Do I Hate Thee?
    by Elizabeth Barrett Brow-Nosing Symantec Shill

    How do I hate thee? Let me count the ways:
    I hate thee to the folders and registry and gigabytes
    Of Thy bloated utilities, stolen from Peter Norton’s sight
    For the ends of bloatation and wasted space
    I hate thee to the level of Administrator’s
    Most dire need, to choose and delete NAV.

    Of all the BLOATware that finds its way onto every new PC as a piece of "Free Software"--
    There are few piece of crap programs I hate more that Norton Pro-Virus. Well, of all the Symantec
    Poo Poo, Norton WorthlessWorks is even worse than Antivirus. wedging itself into every unused nook
    and cranny of Windows XP Pro/Home MCE - Norton System BLOAT manages to cause any 3 GHz
    Pentium IV or Pentium D or even Pentium EE to run at approximately 500 MHz. The same worthless
    POSprogram causes all AMDs from K-6's which are pretty rapid to Any K-8, socket 754 to socket AM2
    Or whatever the hell that new thing is called - To run at about Half Speed.

    Norton AV as an Antivirus proggy is about as effective for actually REMOVING viruses as playing Spider
    Solitaire.

    Norton Personal Security or the fook what it is called was actually a hostile takeover of the company
    WRQ which had created the AtGuard firewall (Klik to be directed to download location for Atguard Firewall that has been modified to run under Windows XP): A clever and highly adaptive firewall that could actually
    be programmed with your personal web browsing habits.

    I did not know the compleat extent of the THIEVERY committed by Cyment-Swipe until I was directed to a website that listed all of Symantrux's AQUISITIONS. In or around 1992, I knew of a clever young man named Peter Norton who wrote books and small stand alone programs that were helpful for the average DOS-based computer user. He wrote several good programs that defragged not only the IBM-Style PC, but Macintosh computers as well.

    Then there was a sudden marketing of this "Incredible Software package that had ALL of Peter Norton's Programs all -in -one:" NORTON UTILITIES. I had not known that Norton was himself TAKEN OVER by SymantPoopEcch- You see, for years I had been blaming him personally for the flurry of worthless programs we have been inundated with ever since before Windows 3.11!

    So I am thankful for finding out that Norton was a VICTIM as well.

    Other VICTIMS:

    GHOST - Stolen from a probably much more effective stand alone program

    PC Anywhere - STOLEN

    Quarterdeck Cleansweep: - What used to be a very good stand alone utility to CLEAN UP the windows environment was swallowed wholesale by Symantgeek.

    And the worst SIN:

    Power Quest PARTITION MAGIC. I use partition magic EVERY DAY. THANKS to Sympoop-tech, I am stuck with Partition Magic 8, which cannot deal with any Server environment. The only other program that can kind of deal with live partitions allowing you to change partition size and type, is V-com's Fixit-It (klik for website)

    May the swine which comprise Symantec, be dealt the same reversals they have PERSONALLY dealt US.

    It is time for PC users (and even Mac Users) Everywhere to STAND UP and be COUNTED to BOYCOTT SYMPOOPdreck products!

    If anyone wants: I will provide them with WORKING versions or AtGuard and Partition Magic 8. I'll upload it to someplace where they can be downloaded - I forgot, the AtGuard can be directly downloaded from the site I posted up above. But I have "ripped" Power Quest Partition Magic 8 and It is very small - I have a bootable CD image that will boot up to the "Rescue Disks" on Disk Insert: It even detects some Serial ATA drives, not the 16-MB Buffer drives, but 8MB buffer drives and even most USB drives.

    RISE UP! WE Ain't gonna take it, never did and never will!!

    Thank you for allowing me to vent here on your wonderful Blog Site. Thank you, thank you and Thanks! God Bless!

    :) :p :p :)

25. # DjLizard on January 11th, 2007 12:21 AM

    holy shit dude

    I lol'd

26. # Jonny V on January 11th, 2007 12:29 AM

    Ah, forgive me... I should not say that I will willingly perform acts of "Piracy" just to "Maliciously Distribute" Power Quest Partition Magic version 8.0

    All I wish is to be of some kind of assistance to people, and if by posting the link to where WRQ'a wonderful AtGuard firewall program may be found, then if only one person found that to be helpful, that's all I care about.

    I had been meaning to post these same rants at the Symantec website, they have a forum, but the Admins there will probably just delete it, I would say it the same way I did here. So this is as good as anywhere... I just find it refreshing that I am not the only person who hates Symantec's guts.

    I had only recently found that link to AtGuard... And at the same time I had found another Symantec-Rant site that listed all the people that have been |-|4>

27. # theDUDE on January 13th, 2007 9:49 PM

    Symantec online support and its registration process are terrible. Multiple attempts to simply renew an annual Antivirus subscription online has resulted in unnecessary headache and a HUGE waste of time!!

    Failed SUPPORT Attempt #1: After 5 failed download attempts, which included following Symantec's own online troubleshooting tips leading up to the 5 failed attempts, I get a message stating:
    Sorry, Too many download attempts: 6. You were allowed to download only 5 times.
    If you have any questions, please contact Digital River Customer Service at CustomerServices@digitalriver.com.

    Failed SUPPORT Attempt #2: So I send an email to CustomerServices@digitalriver.com, which simply redirects me somewhere else, i.e.: http://www.symantecstore.com/cs

    Extraneous step and a waste of time!!

    Failed SUPPORT Attempt #3: So I try to send an Online email ticket via http://www.symantecstore.com/cs and get this wonderful error:

    Incident will not create in Right Now

    Great, more wasted time and quickly concluding that Symantec support bytes!!

    Failed SUPPORT Attempt #4: So I try Customer Phone Support, which asks me for the same data entry as the Online email ticket from Attempt#3 (as if they ever would use it!), and get this beautiful message:
    Phone Support Contact Information. Your transaction could not be saved. Please retry. Sorry for the inconvenience caused.

    I vow from this day forward to never purchase another product from Symantec for th remainder of my life time and I'll be sure to share my opinion about Symantec products to anyone who will listen! It is now time to turn to Symantec's competion!

28. # hacky on January 22nd, 2007 3:59 PM

    I have been working IT support for 7 years and can't tell you how many "Symantec" related support calls I get (especially since the release of NIS2003). In some extreme cases, users "upgraded" their NIS2003 to the NEW and BEST NIS2006. Oops, but now their computer will not boot. Yes, they paid $50 to break their computer, then had to pay me to fix it. Some of my customers finally realized their error in purchase and attempted to obtain refunds from symantecstore.com. Good luck ever getting that to work. This morning I used the refund request on behalf of a customer and filled out page 1, and got this gem of a message: "Invalid order number. Also, your order has not settled in the commerce system. Please wait 48 hours and try refund again."
    Wait...my order number is invalid, yet you know it hasn't yet "settled" (what the hell does that mean) in the system? And your solution is to wait 48 hours? (Order was placed 20 days ago). No answer at their 800 number. Symantec support is among the worst, I only wish I could spread the message to more people not to buy products from this shoddy company.

29. # DjLizard on January 22nd, 2007 6:54 PM

    hacky: Tomorrow I will post the (almost secret) Symantec non-technical support phone number which should net your customers refunds in less than 10 minutes (especially if they are fuming and say things like "your product broke my machine and I hate it"). You can even get refunds 6 months into a subscription if you complain enough. The reps are pretty used to customers bashing their products, and you can usually be off the phone within a few minutes (not including the time spent in the queue waiting to be picked up) with a full refund.

30. # hacky on January 24th, 2007 4:40 PM

    Thanks DJ that would be great! I figured they had to have some sort of phone existence where someone actually has to answer the phone for legal reasons :)

31. # Mary on February 23rd, 2007 9:02 AM

    I am Sorry i got this it has not worked sence i got it and cant get help with it . stop think before you get it PC Pit Stop. CA
    =================

32. # jim on March 20th, 2007 7:30 AM

    Hooray Finaly I found people who think like me. Norton and symantec are the devil in Carnet! I have never had one good incounter with there tech support and there products never work well(except Ghost).
    the foot print is way too big and they do not do there job! they let in all sorts of bad Stuff. so why install them in the first place.
    I have not tryed avast yet but I hear good things.
    Down With symantec! Dont buy there products!

33. # unagieel on May 6th, 2007 9:22 AM

    I'm a little surprised at all the dislike for a product that is favored by most IT professionals and network engineers. I've used Norton products for years, and some of their products like Norton's ghost is indispensable for geeks. I have had minor problems with Symantec, but for a groupware type product like syamantec a few acceptable very minor bugs occasionally are exceptable for the service the software provides. I wouldn't trust my computer security to another product, and find Norton Internet Security indespensable on home PC. Stating that you do not use any security products on your computer is like stating that I should check myself into a mental home. "Just don't open any emails ... blah blah blah" is ludicrous advice in today's day and age. You are bound to have a virus download some time or other, and its nice to have it caught before hand.

    Sure there are free products, but, I'll stick to Symantec.

34. # DjLizard on May 6th, 2007 11:06 AM

    On this site, I should clarify that when I say "Symantec" or "Norton" sucks, I'm almost exclusively referring to Symantec Antivirus or Norton Antivirus / Internet Security / 360.

    I always recommend an antivirus solution that works for them, which is avast! or AVG. NOD32 is an option as well, but it's for-pay and a bit more technical in nature.

    I don't use any antivirus, anti-spyware, firewall application, or even the Windows firewall. I have forwarded all of my ports to my IP address at the router. I have done all of this in protest.

    The problem is that I can't prove that it can be done if you know what you are doing because it won't be proven until I'm dead.

    However, it's quite easy to say that "eventually you will get a virus" because it's quite possible that I may slip up — and we'll only know that I succeeded when I'm gone from this world.

    When I'm dead, they will look back and say - gee, he knew what he was talking about.

    Edit: No one can possibly make the claim that Norton Antivirus 200x is recommended by IT professionals.

35. # Amish_Crusader on September 17th, 2007 2:41 PM

    haha. I know this post is old, but you turn up #2 in google for "symantec sucks".

    (also just saying hi, DJL, I love and use your program lots)

36. # garth brandon on October 25th, 2007 7:57 AM

    wish i had read this forum before installing and uninstalling norton AV as when I deleted the program it has taken every file it had attached itself to with it I am at a loss of what to do other than th wipe my hard drive and start again has anyone a better idea than this for a novice

37. # Steve Savage on November 15th, 2007 12:31 PM

    Yahoo/AT&T DSL unfortunately contracted with Symantec to be the "new" antivirus/antispyware package offered to their subscribing customers. They cut off support for any more antivirus updates for the CA client so it was a forced migration.
    I installed it, it insisted I remove spybot S&D (what???!?!?) Okay go ahead....about 30 minutes later and tons of disk grinding I ended up with a PC that takes 20 minutes to boot up, and half the time the antispyware component doesn't come up right and it insistes on 'fixing' itself or auto-updating. After about 2 weeks I gave up, ununstalled everything symantec and picked up a free antivirus package and re-installed all my freeware antispyware packages. One scan and I find there are 3 viruses/trojans embedded in some zip files....Symantec didn't catch ANY of them.
    Yahoo DSL users should revolt, Computer Associates wasn't very good either but Symantec is total donkey crap. It will bring your dual processor machine to its knees it sucks up so much CPU time.

38. # Bill Peterson on November 30th, 2007 10:12 PM

    Since communicating with Symantec is a waste of time, I thought I'd vent here. I just spent a fun couple of hours trying to figure out why my new Sony laptop with Vista could not see my local network. Not knowing any better, I changed all the settings in Symantec Internet Security firewall as instructed, hesitating to turn it completely "off" due to the dire warnings of disaster issued by SIS. Finally becoming exasperated, I stumbled into the "Symantec Sucks" blog where I read about many others with the same problem. I turned off the Symantec firewall and "intrusion protection" and - voila! I can now see my network. What kind of idiot would allow this product to be released?? Please spread the word to everyone you talk to.

39. # JeffyPooh on December 23rd, 2007 2:15 PM

    I got so sick and tired of all the obvious bugs with Symantec's Norton Internet Security 2007 that I was forced to start a blog.

    There were SO MANY problems that I simply could NOT allow them to go unreported.

    Link= http://symantec-sucks.blogspot.com/

40. # DjLizard on December 24th, 2007 1:40 AM

    Thanks Jeffy.
    Here's one for you: AV sucks

41. # I HATE SYMANTEC on January 3rd, 2008 10:03 AM

    I installed Symantec Endpoint Protection on a SBS 2003 box. The Symantec support people said this was the new version ov the antivirus program and I needed to install it.
    The install took 10 hours and several reboots and a lot of downtime. After it was installed, SEP would lock up the server every few hours and the only way to make it work again was a hard reboot. I uninstalled SEP - which also locked up the server. But, by that time, with all the hard reboots, the Exchange database was corrupt. This led to 12 hours of fixing an 18 GB Exchange database.
    SEP is the worst application I have ever used.

42. # Terry on January 11th, 2008 5:10 PM

    Symantec is no longer an organization to be taken seriously.

    This is because their financial problems have left Symantec demoralized and without integrity.

    Who's gonna purchase their stock?

43. # Sanan on January 15th, 2008 1:14 PM

    I installed SEP 11.0 Management Console. While I've got no complaints on workstations, it was a mistake to deploy the client onto the servers. After installing it, no one in my organization could access AD (my fault for not testing, but hey "it's an improved version of SAV"). If hijaking your computer is an improvement, it's one I don't want. It's not a good product.

    Anyway, you'll need a removal tool like the one found at http://downloads.jmlamb.net/symantec/SEP1132bitRemoval.exe

    It's an executable that carries out the commands found here http://service1.symantec.com/support/ent-security.nsf/854fa02b4f5013678825731a007d06af/5db8e519e16d42f2882573290005aa1d?OpenDocument

    Also, you will get constant errors in Event Viewer\System because you need to get RASMan back to its pre-SEP state. To do this, you'll need to restore your backed up registry settings or manually change them. In registry, go to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\RasMan\PPP\EAP and in the "13" and "25" folders, change any values in the right pane that refer to "Symantec Endpoint Protection" to "C:\WINDOWS\system32\rastls.dll". Run services.msc, start Remote Access Auto Connection Manager service and Remote Access Connection Manager service and you're good to go. Go through these steps on any XP, 2003 and 2003 SBS machine that you installed SEP 11.0 on and you'll pretty much get back to an SEP free system.

    Good luck.

44. # Eric Hack on January 26th, 2008 10:08 AM

    i recently installed SEP 11 with management console for a company with more than 500 clients. it realy f***ed up my brain. when i finished installing the manager it didn't work properly because of interface problems. it took about 4 days to understand what the problem is. it was because of scripting and security policies applied to the whole network by the admin. the client had the same problem too.Another installation problem occurred when updating SAV 10 to SEP 11. The SEP couldn't uninstall SAV 10. i read about 1000 pages of documents and i found the solution. but before reading i used an uninstaller to remove the SAV 10 called Your Uninstaller. it is a good software and i am using it for years. but it couldn't remove the SAV 10 completely and it ruined everything modems,network adapters and ...and also it couldn't be reinstalled!!!! it is an absolute SH**.

45. # Eric Hack on January 27th, 2008 3:01 AM

    Did you know that if you copy and paste this pages link (http://djlizard.net/2005/11/18/102/) to a text file symantec detects it as a trojant?!

46. # Kevin McNamara on February 3rd, 2008 12:58 AM

    Just another person in total agreement that Symantec sucks! From their dirty licensing schemes to the hours upon hours I have lost due to their products, I have came to hate them.

    My PC was performing very poorly last year (5-10 minutes plus to simply bring up a web browser, for example). I uninstalled several programs to no avail. Then I noticed the amount of resources Norton AV was using, and tried uninstalling that. NIGHT AND DAY!!! After that, performance was immediately great.

    Now, I had assumed at the time that something else had corrupted my Norton AV installation, not visa versa. Symantec is such a well-known name, I just assumed it couldn't be their fault (I guess that is how the scumbags continue raking it in). But this week, I installed Norton AV 2008 on the same machine. Guess what? Immediately my system started crawling - 5-10 minutes to simply open a browser and get to a web page.

    P.S. Very interesting that symantec treats this page a a trojan - dishonest fascist creeps that they are.

47. # Andy S on March 5th, 2008 4:38 PM

    Since my SAV has gotten corrupted somehow I will not be reinstalling it, I am going to go
    with AVG or NOD32. I am a little leery about uninstalling SAV10 with all the problems I have read about, I may just set it not to load anymore.

    I did notice that Trend Micro's online scan found 26 backdoors that Norton was unable to.
    Norton popped up during the scan and said that they were detected and deleted, but it had never found them before.

    Norton Systemworks 2003 also trashed my system awhile back with the erroneous "Your boot record has changed" message. I hit enter to clear my screen saver without realizing that I was agreeing to restore an older version of the MBR. I didn't know about the fdisk/mbr switch, perhaps that might have worked. I didn't lose data though, I just slaved the trashed drive with a new master.

48. # Alex on March 15th, 2008 11:29 AM

    How many stupid peoples there are! What should you do for 30GB crap in Quarantine? They should be "genius" to accomplish that "task".
    I have using NAV corporate on my home PC for years and in my Quarantine are 5..10files (less then 1MB). I have tried several antivirus programs - most of them sucks (NOD32 kills my computer's performance). i can't say anything about Avast now, but i'll check this soft

49. # SymantecEmployee on March 22nd, 2008 12:54 AM

    Im a Symantec employee ans have never seen such poor quality and consideration towards its customers... im obviously looking for work. (TRUE STORY)

50. # rere on June 30th, 2008 7:35 PM

    i hate it so much! they blocked two of my favorite website! i can't buy virtual clothes in stardoll.com, or connect w my friends in friendster.com, i dont know what they'll block again T-T

51. # pjbee on July 16th, 2008 12:16 PM

    Bought "EndPoint Protection" for a client, spent a bundle of time and money. It was a near-disaster. All kinds of network problems, drives filling up with quarantine data, etc. Symantec rep claimed that he had never heard of such problems. Nonetheless, Symantec issued a full refund even though it was past their "no-exceptions" evalulation period. The client wouldn't even consider going back to the previous good version, the corporate "Symantec Client Security" v10.x (which is, in fact, pretty good, and much better than their resource-hogging consumer stuff). The corporate version, mind you, has many fewer "features" but it's been fine for corporate and most home use for years.

52. # still have virus on November 27th, 2008 4:39 AM

    Twice I've contacted the Symantec help for 2 different viruses Norton 360 couldn't identify. Both times I just got a bunch of "drop down selection" answers. They wanted an extra $99.99 to remote access my computer to have a technician remove the virus. Isn't that Norton 360's job?
    I Didn't pay, but now need to find a real program that will detect and delete any virus.
    Only wish I had read this before I installed the lame program, looks like I'm in for a fight just to remove 360.

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