Feb

6

Vista Activation woes

Filed Under Vista 

Brad B. at Digital Doctors has been running Vista for about a week now. He had issues with his Soundblaster Audigy card and its drivers, so he decided to remove the card and simply use onboard (since it's close enough).

After doing so, Vista claimed that he had made a major hardware change and that he needed to activate again. He didn't have a good feeling about it, but he said OK and attempted to activate online. Denied. Then, he called the automated activation line. Phone activation also failed. He was transferred to a human.

The rep couldn't activate it either. The rep said that he would have to pay $59 to activate Vista again. What? He's only had Vista for a week!

After several expletives from Brad, the rep attempted to get a supervisor. A supervisor was nowhere to be found.

Finally, a three-way call was performed and forced activation was attempted. Denied again. In the end, a supervisor was finally found and Brad is now activated again.

Ugh.

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Comments

3 Responses to “Vista Activation woes”

  1. # jimmsta on February 6th, 2007 2:28 PM

    I wonder what this means for us OEM's? What about all these customer systems that never seem to activate properly... Ugh. This will probably not help MS out one bit.

  2. # Jonathan on February 7th, 2007 10:27 PM

    DjLizard,

    THANK YOU. After pulling my hair out for two days, thinking my video card was corrupt, hard drives, ram, or I needed a new power supply, I ran across your post about the 100% cpu usage with Explorer.exe. Deleted the key in the registry and voila. Fixed. Thank you so very much. I wasn't sure how to email you, so figured I'd leave a comment in your most recent post. Thank you.

    Jon

  3. # DjLizard on February 7th, 2007 10:57 PM

    I assume you're referring to this page: http://DjLizard.net/2006/11/12/204

    :)

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