Feb
6
Vista Activation woes
Filed Under Vista | 3 Comments
Brad B. at Digital Doctors has been running Vista for about a week now. He had issues with his Soundblaster Audigy card and its drivers, so he decided to remove the card and simply use onboard (since it's close enough).
After doing so, Vista claimed that he had made a major hardware change and that he needed to activate again. He didn't have a good feeling about it, but he said OK and attempted to activate online. Denied. Then, he called the automated activation line. Phone activation also failed. He was transferred to a human.
The rep couldn't activate it either. The rep said that he would have to pay $59 to activate Vista again. What? He's only had Vista for a week!
After several expletives from Brad, the rep attempted to get a supervisor. A supervisor was nowhere to be found.
Finally, a three-way call was performed and forced activation was attempted. Denied again. In the end, a supervisor was finally found and Brad is now activated again.
Ugh.